UpGrad
In-house ATS
WorkstreamProduct thinking
Adding more jobs is not much help if the career team cannot keep up with the work behind each one. I owned the in-house ATS to make that operational side manageable. The product problem was how to support more opportunities without every extra role creating the same amount of manual coordination for the team.
Metrics
B2B: Owned an in-house ATS that increased ops efficiency by ~45% and roles available on the platform by 5X